Account, workspace and permissions

One Justin account per team, shared across Slack and web — one set of connectors and one memory.

1. Your team

• The first person to sign up for a domain creates the team and becomes its owner.

• Colleagues who sign up afterwards join that team.

2. Workspace settings

• Open Settings › Preferences in app.getjustin.ai/settings.

• Control whether Justin keeps taking part in a thread it has joined, whether guests and other organizations can reach it, and whether it may join channels on its own.

• Set custom instructions that apply to your whole team.

• These are owner-only, and every change is written to the audit log.

3. What Justin can see in Slack

• Public channels — Justin can join a public channel on its own, and read and post messages there. A team owner can turn that off in Settings.

• Private channels — Justin can only get in if someone invites it. Once it is in, it reads and posts the same way.

• Files and images shared in any channel it is in, so you can ask it about a spreadsheet or a screenshot.

• An emoji reaction on your message while a request is running, removed when it is done.

• Basic profile information — name and email — to match a Slack user to a member of your team.

4. What it cannot see

• Private channels it has not been invited to.

• Direct messages between other people.

• What you say to Justin in a direct message is not visible to the rest of your team.

5. Remove Justin

• Remove it from a channel and it stops reading and posting there immediately.

• Uninstall it from your Slack workspace’s app management settings at any time.

• Or disconnect the workspace from the Slack tab in app.getjustin.ai/settings.

6. Delete your data

• Email support@getjustin.ai with the subject line Data Request.

• No account and no support portal required; a person replies within 2 business days.

• Deletions are completed within 30 days. See the privacy policy for what is collected and how long it is kept.